I was in Dunkin Donuts this week getting an iced coffee and a Bagel for breakfast. I sat down just after I received my order only to hear a loud commotion just behind me in the line. There was a lady going ballistic on the workers behind the counter. She was yelling “I didn’t order iced tea! I don’t even like iced tea, why would I order it?! You know what I ordered, now get me my iced coffee!” I was completely shocked that this lady reacted this way. A friend of mine who was standing by the lady sat down and we exchanged looks of disbelief. My friend leaned over the table and said, “I heard her tell the lady she wanted an iced tea.” Unbelievable.

As luck would have it, the lady sat down at the table next to us. She ranted and complained for about 10 minutes over the “mistake” to her friend. She made such a big deal over it that we had to get up and leave just to enjoy our breakfast. I was amazed that something so completely insignificant could utterly ruin this woman’s day.

This is an extreme example, but we let small stuff get under our skin all the time. From someone cutting you off in traffic, to running late to get somewhere, to the person at the local donut shop not getting your order straight, we get so bent out of shape. My encouragement of the day for you and me: Lighten up. You’ll be happier and so will the people around you.

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